What's included

• Excellent Customer Support

  Understanding customer needs and promptly providing helpful assistance through various communication channels like email or live chat apps.

• Comprehensive Support Report

  Detailed documentation of support activities, including response times, resolution times, and customer feedback.

• Customer Interaction Logs

  Records of all customer interactions, categorized and tagged for easy reference.

• Performance Metrics Dashboard

  Visual representations of key performance indicators (KPIs) such as customer satisfaction, first response time, and ticket resolution rate.

• Customer Feedback Summary

  Analysis and summary of customer feedback gathered during the project, highlighting strengths and areas for improvement.