Customer Support Representative.

Starting at

$

25

/hr

About this service

Summary

Fostering strong relationship between the company and its clients while ensuring sustained success and growth.

What's included

  • Customer Success Manager

    Meet Lucky, excellent at customer service and ensuring every customer gets an exceptional one of a kind experience on every contact including keeping records of customer interactions.

Recommendations

(5.0)

Brigitte Demba • The Realest

Client • Feb 13, 2025

Lucky is a great Customer Service Rep who's very diligent in everything he does. Client tickets were solved really well with genuine care and expertise! He learns new tools pretty quick and brings a collaborative spirit and a growth mindset to every project. Highly recommend him.

Noel Lumumba

Client • Feb 13, 2025

I had the pleasure of working with Lucky Mwita on various projects, and I can confidently say that his contributions have been invaluable. With a strong background in customer support and e-commerce sales management, Lucky successfully revamped our customer service processes leading to a remarkable increase in customer satisfaction. I highly recommend Lucky for any projects that require a dedicated professional with a proven track record in customer satisfaction and web development.


Skills and tools

Customer Success Manager

Customer Support Representative

Freshdesk

Google Apps

Zendesk