Design & Usability Audit (Tier I)
Starting at
$
350
About this service
Summary
FAQs
How long does the audit usually take?
Most audits are completed within 5–7 business days after receiving access to your site or product. I’ll confirm the exact timeline at the start of the project based on your specific scope.
Does this review include redesigned screens or workflows?
No—this service focuses on expert analysis and actionable recommendations. It does not include redesigned screens or new workflows. If you’re interested in a more involved redesign or full UX project, feel free to reach out! I’d be happy to discuss options for working together.
What if I don’t have a designer to create new designs or a developer to implement the changes?
Good news! After we complete the analysis, I’d be happy to discuss a continued partnership to help bring your product to the next level. Whether you need hands-on design support, implementation consulting, or a full UX/UI redesign, we can explore options that fit your needs.
What if I have more than one user flow or more than three screens I want audited?
No problem! I offer larger packages designed for more complex projects. Tier 2 covers 2–3 user flows or up to 8 screens for a deeper, more comprehensive review. Tier 3 covers full product journeys or up to 15+ screens for a complete, end-to-end usability audit. If you’re unsure which package is right for you, feel free to reach out—I’m happy to help you find the best fit.
What's included
📋 Full Heuristic UX Report
A detailed evaluation of your product’s usability, learnability, credibility, controllability, clarity, accessibility, and value—highlighting key strengths, identifying areas for improvement, and providing clear next steps for enhancing the user experience.
📝 Annotated Screenshots
Screenshots of your product annotated with clear, targeted notes that identify usability issues, design gaps, and improvement opportunities—giving you an immediate visual guide to what’s working, what’s not, and where to focus next.
👨💻 Follow-Up Call to Review Findings
We’ll review the key findings from your heuristic analysis, prioritize next steps for improving usability and user experience, and discuss strategies for maintaining and scaling those improvements over time.
Recommendations
(5.0)
Client • Sep 30, 2025
Recommended
Fantastic work, exceeded expectations, cared about my input and made lightning fast changes to my website when needed. Will work with Ponders again in the future.
Client • Jun 11, 2025
Recommended
I highly recommend Ponders for any design or UX roles. During their tenure with our team, Ponders consistently demonstrated exceptional professionalism, care, and expertise in their craft. The foundation of our software is to surface clarity and insights from the complex data that our clients use to make critical business decisions. Ponders championed an inclusive approach to understanding customer needs and pain points, and executed elegant design solutions.
Client • Jun 6, 2025
Recommended
T.H. Ponders took our site to the next level. It is polished and navigable. They are even working up our SEO for us to get better exposure. Money well spent in my eyes. Thanks!
