Copywriting
Mohd Rahib
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About this service
Summary
What's included
Deliverable 2: Customer Support Setup
**Title**: Customized Customer Support Framework **Description**: A complete setup for customer support will be delivered, including the configuration of a help desk system, creation of response templates, and a comprehensive FAQ document tailored to the client's services/products. **Formats**: The FAQ document will be delivered in both PDF and DOCX formats. Helpdesk system configurations will be provided as a detailed setup guide in PDF format. **Quantities**: One complete helpdesk system setup and one set of response templates. FAQ documentation will be a single comprehensive document. **Revisions**: One round of revisions for the FAQ document and response templates based on the client's feedback. **Additional Details**: Training sessions on using the helpdesk system can be arranged if needed (up to 2 sessions of 1 hour each).
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