The Whole Front Office, Installed by Someone Who Ran One by Stone RossThe Whole Front Office, Installed by Someone Who Ran One by Stone Ross
The Whole Front Office, Installed by Someone Who Ran OneStone Ross
Cover image for The Whole Front Office, Installed by Someone Who Ran One
Most people here will sell you one piece. A chatbot. A workflow. A phone agent. Then you own five vendors & the seams between them are yours to manage forever.
This is the whole front office, installed by the person who ran one.
I took a services company to $649,206 with 25 remote workers, managing storefronts that did over $5M. Then a platform rule change broke the unit economics overnight. I cut the team 75% to survive & rebuilt the whole thing on automation. That December a 2,000-lead reactivation did $94,000. I am not guessing at what a front office needs.
What gets installed.
One agent brain across voice, SMS, email & web chat, sharing memory. A caller who texted yesterday is not a stranger today.
Tool-calling into your real calendar & your real POS or CRM. Every write fails closed, so the agent never claims it booked something it did not.
A CRM built on the tools you already pay for, or on Postgres if you would rather own it.
Lifecycle email & SMS that actually delivers. A2P 10DLC, HMAC signing, a STOP ledger, quiet hours.
The eval harness in front of every deploy. Golden scenarios, deterministic grading, an LLM judge on conversation quality. Nothing ships on a red run.
A runtime truth audit that diffs what the system thinks it did against what is actually in the database.
Warm time to first audio runs about 1.5 seconds in production. On my own build the unqualified-lead gate holds 4 of 4 & abuse hard-stops 3 of 3.
30 days. You own all of it, code & data, on your infrastructure.
If your business does not have enough call or lead volume to pay this back, I will tell you on the first call & point you at the $395 assessment instead. I would rather lose the sale than install something that sits there.
Starting at$9,997
Duration4 weeks
Tags
AI Automation
AI Chatbot Developer
Automation Engineer
Service provided by
Stone Ross Kennett Square, USA
The Whole Front Office, Installed by Someone Who Ran OneStone Ross
Starting at$9,997
Duration4 weeks
Tags
AI Automation
AI Chatbot Developer
Automation Engineer
Cover image for The Whole Front Office, Installed by Someone Who Ran One
Most people here will sell you one piece. A chatbot. A workflow. A phone agent. Then you own five vendors & the seams between them are yours to manage forever.
This is the whole front office, installed by the person who ran one.
I took a services company to $649,206 with 25 remote workers, managing storefronts that did over $5M. Then a platform rule change broke the unit economics overnight. I cut the team 75% to survive & rebuilt the whole thing on automation. That December a 2,000-lead reactivation did $94,000. I am not guessing at what a front office needs.
What gets installed.
One agent brain across voice, SMS, email & web chat, sharing memory. A caller who texted yesterday is not a stranger today.
Tool-calling into your real calendar & your real POS or CRM. Every write fails closed, so the agent never claims it booked something it did not.
A CRM built on the tools you already pay for, or on Postgres if you would rather own it.
Lifecycle email & SMS that actually delivers. A2P 10DLC, HMAC signing, a STOP ledger, quiet hours.
The eval harness in front of every deploy. Golden scenarios, deterministic grading, an LLM judge on conversation quality. Nothing ships on a red run.
A runtime truth audit that diffs what the system thinks it did against what is actually in the database.
Warm time to first audio runs about 1.5 seconds in production. On my own build the unqualified-lead gate holds 4 of 4 & abuse hard-stops 3 of 3.
30 days. You own all of it, code & data, on your infrastructure.
If your business does not have enough call or lead volume to pay this back, I will tell you on the first call & point you at the $395 assessment instead. I would rather lose the sale than install something that sits there.
$9,997