Landing Page design for healthcare

Pro

Manmeet Singh

Starting at

1,200

About this service

Summary

We offer end-to-end healthcare service design tailored to improve patient experience, streamline operations, and ensure clinical excellence. By combining user-centered design with healthcare-specific process optimization, we create services that are not only efficient but also deeply empathetic. What sets us apart is our focus on integrating real patient insights with practical, scalable solutions that work in real-world clinical settings.

Process

Our process begins with in-depth research and stakeholder interviews to understand the needs of patients and staff. We then co-create solutions through journey mapping, prototyping, and testing, followed by implementation support to ensure smooth rollout and measurable impact.

What's included

Service Blueprint Document
A comprehensive visual and textual representation of the entire healthcare service journey. It maps out patient interactions, frontstage and backstage processes, technology touchpoints, and staff responsibilities. This helps identify service gaps, optimize workflows, and ensure consistent patient experiences.
Patient Experience Journey Map
An end-to-end journey map highlighting the emotional and practical experience of different patient personas as they interact with the service. It includes stages like appointment booking, arrival, consultation, follow-up, and feedback, enabling improvements in service quality and empathy-driven care.
Operational SOPs & Staff Role Definitions
A set of standardized operating procedures (SOPs) for key processes such as patient intake, triage, diagnostics, and discharge. It also defines clear roles and responsibilities for each staff member to ensure accountability, consistency, and high-quality service delivery.

Duration

1 week

Skills and tools

Frontend Engineer

UX Designer

Web Developer