š Objective: Define the marketing automation strategy, system design, and key workflows.
š¹ Deliverables:
- Marketing automation blueprint (Lead lifecycle, CRM structure, segmentation strategy)
- Defined lead scoring model & nurturing sequences
- Channel selection & recommended automation tools (Email, SMS, push notifications, chatbots)
- Customer journey mapping with automation triggers
- Compliance & data governance guidelines (GDPR, CAN-SPAM, etc.)