Contact center Agent

Starting at

$

10

/hr

About this service

Summary

I offer comprehensive call center services, both inbound and outbound, tailored to meet the specific needs of businesses across various industries. What sets me apart is my focus on delivering exceptional customer experiences through highly trained agents who excel in problem resolution, sales conversion, and proactive engagement. Additionally, my commitment to continuous improvement and personalized solutions ensures that clients receive top-tier service that drives customer satisfaction and business growth.

What's included

  • Inbound & Outbound B2B or B2C

    Customer Assistance, Problem Resolution, Order Processing, Appointment Scheduling, Information Provision, Up-selling/Cross-selling, Complaint Handling, Follow-up Communication Lead Generation, Appointment Setting, Sales Calls, Customer Surveys, Follow-up Calls, Event Invitations, Data Verification and Update, Payment Reminders


Skills and tools

Technical Support Specialist
Customer Success Manager
Customer Support Representative
DocuSign
Gmail
Google Calendar
Ring Central

Work with me