What's included

• My services can include

  Here what to expect from my services:

• Email Management

  - Manage and respond to emails in a timely and professional manner using Gmail / Outlook - Set up email filters and labels for organized communication - Draft and send emails on your behalf, including newsletters and updates

• Data Entry

  - Accurately enter data into spreadsheets, databases using Google Sheets/Excel - Manage and update existing data to ensure accuracy and consistency - Perform data research and entry for various projects and tasks

• Calendar Management

  - Schedule appointments, meetings, and events on your calendar using Google Calendar / Outlook Calendar - Set reminders and notifications for upcoming events and deadlines - Coordinate travel arrangements and bookings to calendar - Ensure accurate time zone conversion, double-checking to avoid errors

• Expenses Reporting

  - Track and record business expenses in a spreadsheet using Expensify - Categorize and total expenses for easy reporting - Generate expense reports on a regular basis (e.g., monthly, quarterly)

• Event Management

  - Coordinate logistics for events, including venue booking and catering using Trello - Manage event schedules, agendas, and timelines - Assist with event promotion and communication - Contact vendors or caterers for availability, negotiation, and budget management

• Social Media Management

  - Create and schedule social media posts across various platforms using Hootsuite - Monitor and respond to comments and messages - Analyze engagement metrics and provide insights for improvement - Design engaging content using Canva, including: - Podcast covers - Instagram templates - Facebook posts - Twitter headers - LinkedIn banners - YouTube thumbnails

• Customer Support Service

  - Respond to customer inquiries via phone, email, or chat using Zendesk - Resolve customer issues and concerns in a timely and professional manner - Provide product or service information to customers

• Proofreading & Editing

  - Review and edit documents for grammar, spelling, and punctuation errors MS-word - Improve clarity and coherence of written content - Suggest changes to enhance overall quality and readability

• Lead Generation

  - Research and identify potential leads for your business using HubSpot - Reach out to leads via email or phone to introduce your services - Qualify leads and schedule follow-up appointments

• Travel Management

  - Book flights, hotels, and rental cars for business trips using Expedia - Coordinate travel itineraries and schedules - Assist with travel expense reporting and reimbursement - Help with passport renewal and healthcare information for specific countries