Ensures timely, within-budget completion of projects and tasks to meet specifications.

Collaborates with Project Manager to plan and release scope effectively.

Prepares comprehensive project documentation outlining 365 functionality and business needs.

Works closely with development and operations teams to efficiently build, test, and deploy software using Azure DevOps CI/CD Pipeline.

Configures, maintains, and monitors Azure Boards to track team progress and status of allocated user stories/tasks.

Monitors and analyzes system performance to proactively identify and resolve issues.

Analyses and identifies customer needs, objectives, and business requirements.

Leads AS-IS and Show and Tell sessions to demonstrate D365 features and capabilities.

Configures and prepares customization specifications for Microsoft Dynamics 365 Finance and HR to achieve business requirements.

Coordinates and tests integration with other applications and track issues in Azure Boards.

Effectively collaborates with other support teams to resolve customer issues.

Provides training to clients' key and end-users for successful adoption and usage of the product.