What's included

• User Research

  Empathy: Understanding the users' needs and motivations Problem definition: Identifying the problems users need solved

• Personas

  User stereotypes: Fictional characters that represent the typical users Demographics: Information about the users' education and backgrounds

• Wire Frames

  Blueprints: Visual guides that show the structure of a page, including its hierarchy and key elements Annotations: Notes that help to create context and deliver key ideas

• Information architecture

  Defining the flow of information Sitemaps

• User Flow

  Interaction design documents: Visual representations of users' paths while interacting with a product or service Pain points: Areas where users experience problems

• Prototypes

  Concrete examples: Turning abstract ideas into tangible examples