Got a tough customer? Running out of energy and patience to do it right?

I can step in!

Send me your draft (no matter how intense you sound!), and I will polish it into polite and clear language for you. Confidentiality assured for you and your customer! Draft rewrites are $25 an email.

If you would like me to write your email from scratch, prices start at $50. To use this advanced service, please send the message history so far, the solutions you are prepared to offer, and any relevant customer history (ex: previous issues, number of interactions with staff, usage of account, etc). I will take it from there. Extra charges may be added for any submissions with history over 8 pages long.