Subject Matter Expert

Rogie Yap

(0)

Starting at

/hr

About this service

Summary

I offer comprehensive remote customer support, focusing on prompt issue resolution, personalized assistance, and maintaining high customer satisfaction. What sets me apart is my extensive experience in both customer service and technical support, combined with a strong commitment to professionalism and continuous improvement.

What's included

Detailed Issue Resolution
Comprehensive solutions for all customer inquiries and problems addressed during the project.
Customer Interaction Records
Documentation of interactions and resolutions provided, including any follow-up actions.
Performance Reports
Analysis of key metrics and performance indicators, highlighting achievements and areas for improvement.
Feedback Summary
Compilation of customer feedback and satisfaction levels, along with any actionable insights.
Final Project Review
A summary of the project's outcomes, including any challenges faced and how they were resolved.

Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager