Provides support in Marketing Head in all of the admin and back-end tasks. Resourceful to fact-check data with other teams. Understanding of other CSR sites as reference to day-to-day activities. Communicates with potential leads through Meta Business. Updates the website data, logos, photos, and creates new sites for newly-hired agents.

Creates databases using Sheets and Excel as needed. Successfully developed a sales database, managing over 2,000 ticket sales for a concert project. Upholds the integrity of the database and ensures controlled access for security.

Nurturing leads, addressing customer inquiries, resolving issues, and providing information about products or services. Processing orders, handling returns, and collaborating with other suppliers to deliver exceptional customer service.