Operational Excellence Services

Contact for pricing

About this service

Summary

As a dedicated operations specialist and former executive assistant, I offer a wide range of services including email and calendar management, file organization, expense tracking, and invoicing. What sets me apart is my commitment to tailoring these services to your specific needs, enabling you to focus on growing your business while I take care of the day-to-day tasks that keep it running smoothly and efficiently.

FAQs

  • How often will you check my inbox and respond to emails on my behalf?

    The frequency of my email check-ins will depend on your preferences and the volume of incoming messages. Typically, I will check your inbox multiple times throughout the day and respond to emails as needed, keeping you informed of urgent or important messages that require your attention. We can work together to determine a schedule that works best for your communication needs and workflow.

  • How will you know which tasks need to be completed and their priorities?

    During our initial onboarding process, we will discuss your specific needs and establish a clear understanding of the tasks and projects that require my attention. From there, we can create a task list or project management plan, outlining the tasks, deadlines, and priorities. I will also proactively check in with you regularly to ensure that I'm up-to-date on any new or shifting priorities and to make adjustments to our workflow as needed.

  • How will you track the hours you work? Will you report them to me?

    I use a reliable time-tracking software to accurately log the hours I work on your tasks and projects. Each week (or at an agreed-upon interval), I will provide you with a detailed report that outlines the time spent on each task, along with a summary of the work completed. This ensures transparency and gives you a clear understanding of the services provided and the hours worked.

What's included

  • Email Management

    Organize and prioritize your email inbox to ensure timely responses and efficient communication. Filter and categorize incoming emails to separate important messages from spam or less urgent correspondence. Set up email filters and rules to automate repetitive tasks and streamline your email management process. Monitor and respond to emails on your behalf, ensuring nothing falls through the cracks and all inquiries are addressed promptly.

  • Calendar Management

    Keep your schedule organized and up-to-date by managing your calendar effectively. Schedule appointments, meetings, and events based on your availability and preferences. Set up reminders and notifications to ensure you never miss an important appointment or deadline. Coordinate with clients, partners, and team members to schedule meetings and appointments that accommodate everyone's schedules.

  • File Organization

    Establish a systematic filing system for your documents and projects, making it easy to access and manage your files whenever needed.

  • Expense Tracking and Reporting

    Monitor your business expenses closely and generate detailed reports to track your financial status accurately.

  • Invoicing and Payment Processing

    Handle the invoicing process seamlessly, from creating invoices to tracking payments and managing outstanding balances.


Skills and tools

Virtual Assistant
Gmail
Microsoft Outlook
Notion

Work with me