Need to automate customer support, notifications, lead capture, or internal workflows? I build and improve Telegram and WhatsApp bots that connect to APIs, CRMs, and existing business systems. Viber integrations are scoped after reviewing the official API and account requirements.

What I can help with • Plan conversation flows, commands, routing, and live-agent handoff • Build Node.js bot logic and webhook handlers • Integrate messaging channels with CRMs, databases, ticketing systems, and third-party APIs • Add multilingual flows, media handling, notifications, and administrative controls • Diagnose delivery, session-state, duplicate-event, provider, and integration issues

What you receive • Implementation matched to the selected channel and provider • Tested messaging, webhook, and API flows • Configuration and deployment notes • A clear handoff summary with identified remaining risks

Process

Review the use case, channels, provider accounts, and connected systems

Map the conversation flow, integrations, edge cases, and handoff rules

Implement and test the agreed bot and webhook behavior

Deliver the update with configuration and maintenance notes

Send the target channels, expected conversation flow, provider details, connected-system documentation, and any existing repository or logs. You retain control of messaging accounts, tokens, and other sensitive credentials. Timing may depend on provider or platform approval.