YOUR GUARANTEED CUSTOMER SATISFACTION REPRESENTATIVE
Starting at
$
8
/hrAbout this service
Summary
As a customer Care Representative, my goal is to ensure that i help secure new clients and that exiting clients ontinue to be loyal to the company.
by employing empathy, conflict resolution, active listening and good communication skills. I am sure that i a m the best fit for you
What's included
SATISFIED CUSTOMERS
I ensure that problems arising from customers are promptly resolved.
CALL LOGGING
I ensure proper recording and call logging policies are adhered to to discover trends and customer insights
CONFLICT RESOLUTION
As a trained mediator, i can effectively resolve conflicts and ensure win-win situations when appropriate
Skills and tools
Customer Support Representative
Community Manager
Community Support Specialist
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Industries
Software
Health Care
E-Commerce