You will get full support for your Airbnb or Short Term Rentals

Adeola Olowojoba

(0)

Starting at

$

800

About this service

Summary

With over 6 years of experience working as an Airbnb co-host and short-term rental manager, I do daily tasks like guest communication, assist in property listing and optimization, payment monitoring, cleaning/maintenance coordination, pricing strategy and analysis, revenue optimization, dispute resolution, guest vetting, camera surveillance, report issues to the appropriate departments, offer recommendations and guidance, review removal, assist in other administrative and ad-hoc tasks that may arise within the scope of the role and overall ensure guest satisfaction to earn a 5-star rating.
I am skilled in tools like Airbnb, Booking.com, VRBO, Eviivo, Host Away, Guesty, Breezeway, Lodgify, Hospitable, OwnerRez, WheelHouse, Price Labs, Slack and various smart locks and camera systems, I approach problem-solving logically and discreetly.
Responsibilities:
Creating and optimize listings
coordinating guests, house rules, check-in instructions,
Managing your booking calendar,
Updating pricing,
Tweaking settings,
Coordinating with cleans and emergency maintenance
Dealing with any dispute from any OTA.
Communicate with guests via phone call and email
Take payment and damage deposit
Organize cleaning
Set up promos
Respond to reviews
Arrange key pickup, etc

What's included

  • Guest Communication and Coordination

    I will communicate with guests (inquiry and request), coordinate guests'check-in and checkout process, etc.

  • Pricing Strategy

    I will do indepth research, adjust to the appropriate pricing considering season, trends, events, facilities, etc. I can use PriceLabs and Wheelhouse.

  • Cleaning and maintenance schedule

    I will coordinate cleaning and maintenance.

  • Listing Optimization

    I will list new properties, optimize them, sync them to their channel managers.

  • Dispute Resolution

    I will resolve disputes from guests, OTAs and file damage deposit claims, remove negative reviews, etc

Duration

4 weeks

Skills and tools

Personal Assistant
Virtual Assistant
Customer Support Representative
Booking
Google Sheets
Lodgify
Ring Central
Vrbo

Industries

Hospitality
Hotel
Vacation Rental

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