AI-Powered Customer Support Automation (No-Code)Veronique Chinero Ibeh
Is your business drowning in repetitive customer questions? I will build you a fully automated AI customer support system that answers your customers instantly — 24 hours a day, 7 days a week — with no human involvement and no coding required.
Using Zapier, Google Gemini AI and Gmail, I will design and deploy a custom workflow that catches every customer query, generates an intelligent AI response from your business knowledge base, and delivers a professional reply to your customer in under 60 seconds — automatically.
What you get:
→ A custom Google Form intake for your customers
→ A structured knowledge base built around your business policies and FAQs
→ A fully configured Zapier automation connecting all tools
→ AI-generated responses powered by Google Gemini
→ Automatic email delivery to every customer who submits a question
→ An escalation workflow that flags complex queries for human review
→ Full documentation so you understand exactly how the system works
→ A 30-scenario evaluation report showing the system's accuracy
This service is perfect for:
→ E-commerce stores handling order, shipping and return queries
→ Service businesses with repetitive client enquiries
→ Startups who need professional customer support without hiring a team
→ Any business spending more than 2 hours per day answering the same questions
Why work with me:
I am a Customer Support and Operations Specialist — I do not just understand the tools, I understand your customers. I built this exact system from scratch and achieved 87% accuracy across 30 real-world test scenarios on the first build.
Zero code. Zero complexity. Just results.
SupportFlow AI Demo project Demo :
FAQs
No. Once I set everything up you just monitor your email inbox. The system runs completely automatically in the background. No technical knowledge required at any point.
The system is built using Zapier, Google Gemini, Google Forms, Google Sheets and Gmail. All tools have free tiers that are fully functional and perfect for getting started. However it is worth noting that the free tier of Google Gemini has rate limits — meaning if your business receives a high volume of queries in a short period, occasional delays can occur. For businesses with higher support volumes I recommend upgrading to a paid Gemini API plan which removes these limits entirely and ensures faster, uninterrupted responses at all times. I will advise you on the best plan for your specific volume during our setup process.
I will need a list of your most common customer questions and your business policies — things like your return policy, shipping times, payment methods and contact details. If you do not have these written down yet I will help you build them.
The system includes an escalation workflow. When the AI cannot confidently answer a question it sends you an automatic alert so you can respond personally. No customer query goes unanswered.
Typically 5–7 business days from the moment I receive your business information. Rush delivery is available on request.
Yes. The system is fully customisable to any industry. Whether you are in e-commerce, professional services, healthcare admin, real estate or any other field — I build the knowledge base around your specific business policies and FAQs.
Absolutely. The knowledge base is a simple document that you can update yourself at any time. I will show you exactly how to do it and it takes less than 5 minutes.
Yes. I include 7 days of post-delivery support to make sure everything is running smoothly. If anything needs adjusting during that period I will fix it at no extra charge.
Veronique Chinero's other services
Starting at$500
Duration7 days
Tags
Google Gemini
Notion
Zapier
AI Automation
Email Automation
customer operations
Customer Support Representative
Google suite
knowledge base
Service provided by
Veronique Chinero Ibeh Lagos, Nigeria
AI-Powered Customer Support Automation (No-Code)Veronique Chinero Ibeh
Starting at$500
Duration7 days
Tags
Google Gemini
Notion
Zapier
AI Automation
Email Automation
customer operations
Customer Support Representative
Google suite
knowledge base
Is your business drowning in repetitive customer questions? I will build you a fully automated AI customer support system that answers your customers instantly — 24 hours a day, 7 days a week — with no human involvement and no coding required.
Using Zapier, Google Gemini AI and Gmail, I will design and deploy a custom workflow that catches every customer query, generates an intelligent AI response from your business knowledge base, and delivers a professional reply to your customer in under 60 seconds — automatically.
What you get:
→ A custom Google Form intake for your customers
→ A structured knowledge base built around your business policies and FAQs
→ A fully configured Zapier automation connecting all tools
→ AI-generated responses powered by Google Gemini
→ Automatic email delivery to every customer who submits a question
→ An escalation workflow that flags complex queries for human review
→ Full documentation so you understand exactly how the system works
→ A 30-scenario evaluation report showing the system's accuracy
This service is perfect for:
→ E-commerce stores handling order, shipping and return queries
→ Service businesses with repetitive client enquiries
→ Startups who need professional customer support without hiring a team
→ Any business spending more than 2 hours per day answering the same questions
Why work with me:
I am a Customer Support and Operations Specialist — I do not just understand the tools, I understand your customers. I built this exact system from scratch and achieved 87% accuracy across 30 real-world test scenarios on the first build.
Zero code. Zero complexity. Just results.
SupportFlow AI Demo project Demo :
FAQs
No. Once I set everything up you just monitor your email inbox. The system runs completely automatically in the background. No technical knowledge required at any point.
The system is built using Zapier, Google Gemini, Google Forms, Google Sheets and Gmail. All tools have free tiers that are fully functional and perfect for getting started. However it is worth noting that the free tier of Google Gemini has rate limits — meaning if your business receives a high volume of queries in a short period, occasional delays can occur. For businesses with higher support volumes I recommend upgrading to a paid Gemini API plan which removes these limits entirely and ensures faster, uninterrupted responses at all times. I will advise you on the best plan for your specific volume during our setup process.
I will need a list of your most common customer questions and your business policies — things like your return policy, shipping times, payment methods and contact details. If you do not have these written down yet I will help you build them.
The system includes an escalation workflow. When the AI cannot confidently answer a question it sends you an automatic alert so you can respond personally. No customer query goes unanswered.
Typically 5–7 business days from the moment I receive your business information. Rush delivery is available on request.
Yes. The system is fully customisable to any industry. Whether you are in e-commerce, professional services, healthcare admin, real estate or any other field — I build the knowledge base around your specific business policies and FAQs.
Absolutely. The knowledge base is a simple document that you can update yourself at any time. I will show you exactly how to do it and it takes less than 5 minutes.
Yes. I include 7 days of post-delivery support to make sure everything is running smoothly. If anything needs adjusting during that period I will fix it at no extra charge.
Veronique Chinero's other services
$500