Customer Support Dashboard with Full Order & Ticket Visibility by Aleksandr TynianovCustomer Support Dashboard with Full Order & Ticket Visibility by Aleksandr Tynianov

Customer Support Dashboard with Full Order & Ticket Visibility

Pro

Aleksandr Tynianov

Starting at

/hr

About this service

Summary

You'll get a single interface that provides the support team with a complete overview of the client: order history, appeals, statuses, the ability to perform quick actions (return registration, address change, compensation, etc.) without switching between CRM, admin, and helpdesk systems

We've already build a template of this app, that could be easily and quickly customized to your store needs with all integrations. It allows you to get app ready in just a couple of weeks

What's included

Customer 360° Profile View
A unified customer profile that gives support agents instant access to all relevant information in one place. Includes customer details, full order history, current order statuses, and basic customer metrics, allowing agents to understand context before responding
Integrated Tickets & Order Timeline
A consolidated view of all support tickets and interactions linked to the customer and their orders. Displays open and closed tickets, communication history, and related order events, helping agents avoid duplicate questions and resolve issues faster.
Support Actions & Resolution Tools
A set of operational tools that allow agents to act directly from the dashboard. Includes actions such as initiating returns or exchanges, updating order details, applying compensation, and sending messages to customers without switching between systems

Skills and tools

Frontend Engineer

Software Engineer

Fullstack Engineer