I go through your landing, onboarding, and one core flow the way a new user would: 10–15 specific problems, each with a concrete fix, and the three to make first. You get a written report and a 15–20 minute video of me walking through your product, then a 30-minute call once you've read both. If the findings don't fit your product, I revise once. Stakes:

Something is off and you can feel it: people get halfway through onboarding and leave, and support keeps answering the same question. You could run a month of user interviews, or you could keep guessing. Both cost more than they seem.

A written teardown with 10–15 findings, each carrying a severity, the evidence behind it, and a concrete fix; a fix-first shortlist of the three changes to make before anything else; a 15–20 minute video of me walking through your product; and a 30-minute call after you've read it all. Not "improve your UX", more like "this dropdown hides your most-used feature, move it to the sidebar".

Book a call and show me the product.

I spend 3–5 days going through it twice, as a new user and as a designer.

You get the report and the video, then a call to decide what happens next.

Timeline: 3-5 business days.