As a highly responsible and self-driven individual with an unwavering work ethic, I bring over 10 years of experience in customer service, now with a focus on the e-commerce and Saas industry. My extensive knowledge in short-term rental property management has also given me a deep understanding of the importance of customer satisfaction. In addition to my customer service expertise, I am also tech-savvy. I have had the opportunity to work with various platforms, including Shopify, Zendesk, Intercom, Recharge, Gorgias, and more. My experience in the field has equipped me with the skills necessary to navigate the ever-changing world of e-commerce and tech. Furthermore, I am a multilingual professional fluent in Spanish, English, Italian, and Portuguese.