UX Audit

Starting at

$

45

/hr

About this service

Summary

The purpose of a UX audit is to find what’s preventing your product from growing and offer a strategy for fixing your product, making it accessible, easy to navigate, and loved by users.
At Brights, we never do research solely for the sake of research: every bit of our audit work has a purpose. For each project, we create a unique list of research activities designed to yield the most representative results, leading to an effective and actionable UX strategy (Heuristic evaluation, User Flow, Accessibility & Competitor Analysis, etc).

Process

Provide Essential Information
We’ll request all relevant materials and data needed for a successful project review.
Initial Kick-off Meeting (optional)
We'll arrange a Google Meet call to align on project specifics, your vision, and expectations.
Comprehensive Audit
We conduct a thorough audit using a series of unique research activities, followed by detailed data evaluation and analysis to uncover key insights. Based on our findings, we prepare comprehensive reports and actionable recommendations for improvement.
Audit Report & Presentation Call
Once completed, you’ll receive a detailed PDF report with actionable insights, followed by a final call to discuss the findings.

FAQs

  • How do I prepare for a UX audit?

    To prepare for a UX audit, gather any relevant data like user analytics, heatmaps, or customer feedback. Ensure that you provide access to your product or platform, and clearly outline any specific areas of concern you want us to focus on.

  • What sets your UX/UI Audit service apart?

    Our UX/UI audit service stands out due to our data-driven approach, attention to detail, and custom-tailored recommendations. We blend expert analysis with actionable insights, ensuring that every suggestion is practical and aligned with your business goals.

  • Can you help implement the recommended changes?

    Absolutely! We not only provide detailed audit reports but also offer support in implementing the recommended changes. Our team can work closely with your developers or handle the entire design implementation process ourselves.

  • What other design services can you provide after the research?

    Beyond the UX audit, we offer a range of design services including UI/UX design, user flow optimization, prototyping, and full-scale redesigns. Our team can collaborate to refine user interfaces, improve usability, and ensure seamless user experiences.

What's included

  • Heuristic Evaluation Report

    A detailed assessment of your product against industry-standard usability principles (Jakob Nielsen’s heuristics, WCAG guidelines, etc.). This highlights strengths, usability gaps, and areas for immediate improvement.

  • User Journey Mapping

    A visual breakdown of how users navigate through your product: identifying friction points, dead ends, or moments of delight. This helps uncover where users drop off and why.

  • Interaction & Navigation Analysis

    A clear overview of how intuitive (or confusing) your site/app’s navigation, flows, and interactions are. Includes specific notes on clarity, labeling, and consistency.

  • Accessibility Review

    An evaluation of compliance with accessibility standards (contrast, font size, screen reader compatibility, etc.), ensuring inclusivity for all users.

  • UI/UX Consistency Check

    An audit of design elements: colors, typography, buttons, spacing, and icons to highlight inconsistencies that affect trust, brand perception, and usability.

  • Competitor & Benchmark Insights

    A short comparative study showing how your UX stacks up against competitors or best-in-class examples in your industry.

  • Prioritized Recommendations

    A structured, actionable list of UX improvements categorized into quick wins, medium-impact tasks, and long-term strategic enhancements.

  • Executive Summary Presentation

    A concise, client-friendly presentation highlighting key findings, design opportunities, and next steps to share with stakeholders and decision-makers.

  • Design recommendations implementation

    Beyond the audit, we provide hands-on support to apply key design improvements: from refining UI components to adjusting layouts ensuring that recommended changes are effectively executed and validated.


Skills and tools

UI Designer

UX Designer

Web Designer

Adobe XD

Adobe XD

Figma

Figma

Sketch

Sketch