UX Analysis and EvaluationVivian Lai-Bui
Want to know where your website/app stands, and if its creating the most optimal user experience as possible? Is your product doing what it is supposed to do, and driving your business growth? With this service, I will do an in-depth heuristic analysis of not only your website or app, but existing user base as well, and provide suggestions on design goals that can drive your business.
With a strong focus on data-driven decision-making and my background knowledge of human-computer interaction, human factor and ergonomics and behavioural psychology, I provide a unique comprehensive analysis of the research findings to inform future design processes and enhance the overall user experience.
What's included
Competitive Audit and Report
A deeper look into your app, website, or other digital product highlighting what works, what doesn't work, and how positions themselves in the market compared to other competition. A spreadsheet and full report will be provided.
User Tracking and Analysis with Report
I will identify 'hot-spots' on the product through heat-mapping, sections where users drop off, analyze user behaviour through user session recordings, and provide a complete report including recommendations based off these findings for future design processes.
Heuristic Evaluation
A breakdown of what works and doesn't work with consideration of the 10 Usability Heuristics (Jakob Nielson) and accessibility consideration. I will emphasize parts that need more priority and areas of improvement.
Design Considerations and Next Steps
Taking all of the data obtained from above, I will summarize design implications based on research and analysis findings of the product and users, and highlight recommendations and the next steps for redesign/refresh if needed.
Information Passoff
You will get access to a Google Drive folder containing all of these relevant findings, reports and analysis on the work that was done.
Vivian's other services
Starting at$75 /hr
Tags
Figma
Google Docs
Google Sheets
Hotjar
Digital Accessibility
Product Designer
UX Researcher
Service provided by
Vivian Lai-Bui Edmonton, Canada
UX Analysis and EvaluationVivian Lai-Bui
Starting at$75 /hr
Tags
Figma
Google Docs
Google Sheets
Hotjar
Digital Accessibility
Product Designer
UX Researcher
Want to know where your website/app stands, and if its creating the most optimal user experience as possible? Is your product doing what it is supposed to do, and driving your business growth? With this service, I will do an in-depth heuristic analysis of not only your website or app, but existing user base as well, and provide suggestions on design goals that can drive your business.
With a strong focus on data-driven decision-making and my background knowledge of human-computer interaction, human factor and ergonomics and behavioural psychology, I provide a unique comprehensive analysis of the research findings to inform future design processes and enhance the overall user experience.
What's included
Competitive Audit and Report
A deeper look into your app, website, or other digital product highlighting what works, what doesn't work, and how positions themselves in the market compared to other competition. A spreadsheet and full report will be provided.
User Tracking and Analysis with Report
I will identify 'hot-spots' on the product through heat-mapping, sections where users drop off, analyze user behaviour through user session recordings, and provide a complete report including recommendations based off these findings for future design processes.
Heuristic Evaluation
A breakdown of what works and doesn't work with consideration of the 10 Usability Heuristics (Jakob Nielson) and accessibility consideration. I will emphasize parts that need more priority and areas of improvement.
Design Considerations and Next Steps
Taking all of the data obtained from above, I will summarize design implications based on research and analysis findings of the product and users, and highlight recommendations and the next steps for redesign/refresh if needed.
Information Passoff
You will get access to a Google Drive folder containing all of these relevant findings, reports and analysis on the work that was done.
Vivian's other services
$75 /hr