Community Support

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About this service

Summary

As a Community Support Specialist, I aim to help support your growing community of Independents and Clients. You can expect someone who is an enthusiastic and capable individual who is passionate about advancing her knowledge, your users' experience, and the company's business goals.

What's included

  • Project Management

    Manage the entire lifecycle of your users with an eagerness to go above and beyond for them.

  • Client Support

    Respond to client questions and messages. Troubleshoot bugs and issues and respond within a timely manner.


Skills and tools

Customer Support Representative
Community Manager
Google Docs
Google Drive
Microsoft Office 365
Zendesk

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