I connect the official WhatsApp Business API to your CRM and website and add a private AI assistant, trained on your own master knowledge base, that answers for you when nobody is available and hands over to a person the moment one is needed.

The official WhatsApp Business API, connected through Meta's Cloud API on your own business account

A shared inbox where your whole team sees every conversation, with Instagram and Messenger on the same inbox if you want them

An AI assistant that answers customers when you are unavailable: after hours, on holidays, when your team is busy, or whenever you switch it on

Its own master knowledge base: your services, prices you choose to share, policies, FAQs, product details, opening hours and how you like to speak, in as many languages as you need

A simple page where you update the knowledge base yourself, with the new answers live straight away

Smart handover: the AI steps aside when a customer asks for a person, is upset or the question is beyond it, and the thread goes to your team with the full history

Every new contact saved to your CRM as a lead, tagged by source, with the conversation attached

A WhatsApp button on your website that opens the right conversation and records which page the customer came from

Approved message templates for follow-ups, reminders and order updates outside the 24 hour reply window

Photos, documents and voice messages from customers saved with the conversation

Staff notifications for new and unanswered conversations

Between WhatsApp and the AI sits a private bridge that I build and run on a secure server. It receives each message, looks up the right answer in your knowledge base, asks the AI model to write a reply and sends it back

Your keys and credentials are stored safely and never exposed. You never have to touch the bridge

I choose the best model for your budget and quality and can switch later without rebuilding anything

The bridge can run on custom code or on a workflow tool such as n8n, whichever suits you

A kill switch to pause the AI instantly, rate limits, retries and duplicate protection so no message is answered twice

You own your WhatsApp account, your knowledge base and your conversation data, and you can export them at any time

It uses only the official WhatsApp Business API, never unofficial tools that risk a permanent ban of your number

Meta bars general-purpose chatbots from the platform. This assistant is built for your business only: it answers from your knowledge base, not as an open-ended chatbot

It tells customers it is an automated assistant, offers a person at any time and respects opt-outs

Marketing messages go only to people who opted in, using approved templates

I monitor your quality rating, because a low rating can restrict your messaging

I cannot promise any account will never be restricted, but I build and run everything inside the rules to keep it as safe as it can be

It answers only from your knowledge base and says so when it does not know

It never invents prices, availability, policies or promises

It refuses medical, legal and financial advice and cannot be talked into ignoring its instructions

A report of every question it could not answer, so your knowledge base keeps improving

A safe test mode first: everything is proven before a real customer message is sent

Tested with a fixed set of difficult messages before launch and after every change

WORK YOU CAN SEE A hotel system where guests message on WhatsApp, Instagram or Messenger into one inbox with an AI concierge, staff handover, a signature-checked Meta connection and a safe test mode.

WHAT YOU NEED A Meta business account, a phone number for the API and a short business verification. I guide you through every step.

WHAT IT COSTS BESIDES MY FEE Meta charges per delivered template message by category and country, and replies within 24 hours of a customer's message are free. AI usage and hosting are small and I estimate them before we start. Optional: I can host and monitor the bridge for you for a flat monthly fee.

Free call: how customers reach you, your hours and what the AI should and should not answer

I connect WhatsApp, build the knowledge base with you and test everything in test mode

Go live with your real number, with the AI schedule you chose

Handover and 14 days of free fixes

A pack of ready-to-use template messages for your business

A starter knowledge base written from your information

A one page guide for your team on taking over conversations

RISK FREE You try everything working in test mode before the final payment. If it does not meet what we agreed, you do not pay the final milestone.