Chat Support Services
Erika Huerta
Starting at
$
18
/hrAbout this service
Summary
What's included
You will receive the highest level of customer care
I will deliver reliable, urgent, and efficient customer support, with a professional friendly attitude at all times. Making sure their questions get answered, and problems are solved.
Product knowledge
I have always strived to promptly identify products within a company so I can answer or recommend products to customers.
Multitasks
Helping multiple customers is what I’m experienced at, it’s like I divided myself in half!
De-Escalates Customer Concerns
I am experienced in handling difficult customer interactions with professionalism and tact. If necessary, I can escalate the issue to upper management while ensuring that the customer feels heard and respected.
Customer feedback
Collecting customer feedback is super beneficial for both the company and myself, it is an opportunity for us to improve.
Example projects
Skills and tools
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