Chat Support ServicesErika Huerta
With my experience as a Chat Support Agent, I offer chat support services to clients. Proficient in various ticketing systems, I can handle customer inquiries efficiently and effectively while providing creative solutions for any problems that may arise.
What's included
You will receive the highest level of customer care
I will deliver reliable, urgent, and efficient customer support, with a professional friendly attitude at all times. Making sure their questions get answered, and problems are solved.
Product knowledge
I have always strived to promptly identify products within a company so I can answer or recommend products to customers.
Multitasks
Helping multiple customers is what I’m experienced at, it’s like I divided myself in half!
De-Escalates Customer Concerns
I am experienced in handling difficult customer interactions with professionalism and tact. If necessary, I can escalate the issue to upper management while ensuring that the customer feels heard and respected.
Customer feedback
Collecting customer feedback is super beneficial for both the company and myself, it is an opportunity for us to improve.
Example work
Erika's other services
Starting at$18 /hr
Tags
Freshdesk
Slack
Zendesk
Customer Support Representative
Service provided by
Erika Huerta Corona, USA
Chat Support ServicesErika Huerta
Starting at$18 /hr
Tags
Freshdesk
Slack
Zendesk
Customer Support Representative
With my experience as a Chat Support Agent, I offer chat support services to clients. Proficient in various ticketing systems, I can handle customer inquiries efficiently and effectively while providing creative solutions for any problems that may arise.
What's included
You will receive the highest level of customer care
I will deliver reliable, urgent, and efficient customer support, with a professional friendly attitude at all times. Making sure their questions get answered, and problems are solved.
Product knowledge
I have always strived to promptly identify products within a company so I can answer or recommend products to customers.
Multitasks
Helping multiple customers is what I’m experienced at, it’s like I divided myself in half!
De-Escalates Customer Concerns
I am experienced in handling difficult customer interactions with professionalism and tact. If necessary, I can escalate the issue to upper management while ensuring that the customer feels heard and respected.
Customer feedback
Collecting customer feedback is super beneficial for both the company and myself, it is an opportunity for us to improve.
Example work
Erika's other services
$18 /hr