Customer support Representative and Email Manager
Contact for pricing
About this service
Summary
What's included
Good Customer support
I served as the main point of contact when client didn't get their Emails on time, swiftly resolved issues in a skilled satisfying way.
Recommendations
(5.0)
Recommended
Working with Naila has been a great experience. She’s reliable, proactive, and communicates clearly. Whether it’s social media, customer support, or admin tasks, she handles everything efficiently and with care. I’d gladly recommend her to any team looking for a dependable and thoughtful collaborator.
Recommended
Naila’s strategic approach to growing the client’s TikTok presence was impressive. She moved beyond simply showcasing the artist’s (gospel minister) voice to crafting engaging storytelling content that connected deeply with the audience. Within just 7 days, she grew the follower count by 285%, tripled post reach, and significantly boosted engagement through innovative outreach and hashtag optimization. Her creativity and professionalism consistently deliver measurable results in every project.
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
HubSpot
Zapier
Zendesk