Customer support Representative and Email Manager

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About this service

Summary

I offered great email management skills and good customer support
I helped fixed and issues consigning the emails

What's included

  • Good Customer support

    I served as the main point of contact when client didn't get their Emails on time, swiftly resolved issues in a skilled satisfying way.

Recommendations

(5.0)

Joseph Emmanuel

Client • May 27, 2025

Working with Naila has been a great experience. She’s reliable, proactive, and communicates clearly. Whether it’s social media, customer support, or admin tasks, she handles everything efficiently and with care. I’d gladly recommend her to any team looking for a dependable and thoughtful collaborator.

Taiwo Olabamipe

Client • May 27, 2025

Naila’s strategic approach to growing the client’s TikTok presence was impressive. She moved beyond simply showcasing the artist’s (gospel minister) voice to crafting engaging storytelling content that connected deeply with the audience. Within just 7 days, she grew the follower count by 285%, tripled post reach, and significantly boosted engagement through innovative outreach and hashtag optimization. Her creativity and professionalism consistently deliver measurable results in every project.


Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager

Freshdesk

Freshdesk

HubSpot

HubSpot

Zapier

Zapier

Zendesk

Zendesk