Ecommerce Platform Management
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About this service
Summary
What's included
Ecommerce Platform Management
- Management of the ecommerce platform or marketplace (e.g., Shopify, Amazon, Etsy). - Content updates and maintenance. - Basic design changes and optimizations to improve user experience and conversion rates.
Product Management
- Product catalog management, including adding new products, updating existing ones, and removing outdated items. - Optimization of product listings for search engines and improved visibility. - Management of product images, descriptions, and pricing.
Inventory Management
- Monitoring and managing inventory levels to prevent stockouts or overstock. - Coordination with suppliers and fulfilment partners.
Order Processing and Fulfilment
- Management of the order fulfilment process. - Coordination with fulfilment centers or logistics providers. - Handling customer inquiries related to order status and shipping.
Performance Analytics and Reporting
- Regular monitoring and analysis of ecommerce KPIs. - Analysis to identify trends, opportunities, and areas for improvement. - Recommendations for strategic adjustments based on performance insights.
Skills and tools
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