Improve the UX of an existing feature

Cassie Ho

Starting at

$

15

/hr

About this service

Summary

I will analyze your current product and identify opportunities to enhance the user experience, ensuring that every interaction is seamless and intuitive. By improving usability, reducing friction, and streamlining workflows, I help your users accomplish their goals effortlessly.
When users achieve what they need efficiently, they are more likely to stay engaged, convert, and return—driving business growth. Great UX isn’t just about aesthetics; it’s about creating experiences that enhance customer satisfaction, reduce support costs, and ultimately increase revenue.

Process

📞 Initial call
Let's start with a friendly chat to understand your vision and goals for the app.
🔍 Research & initial concepts
Look into competitors, read your briefs & do more research. Armed with more information, I will start designing initial concepts and screens to see if the direction aligns with yours.
🎨Design
Start turning all the wireframes above into hi-fidelity mockups
🔁 Feedback & revisions
If there are slight tweaks required, we will collaborate through rounds of revisions to bring it closer to what you expected.
🧑🏻‍💻 Handoff
With a handoff file, I will go through the documents with the developers and answer any questions they may have regarding the development of the feature/product.

What's included

  • 📄 PRD (Product requirements document)

    A written document that outlines all the necessary features, functionalities, and specifications of a feature. This serves as the source of truth for everyone, and for your developers to consult when building the feature.

  • ✍🏼 Lo-fi wireframes

    The basic, rough sketch that focuses on the core structure and functionality of the feature. Usually consisting of explored ideas that could've come to fruition (able to expand on in the future).

  • 📱Mockups on Figma

    Polished designs that are organised into flows and ready for development.

  • 🧑🏻‍💻Handoff to developers

    An annotated page with all the essential assets and information needed to equip the developers with the information to build your feature.

Skills and tools

UX Designer

Figma

Sketch

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