What's included

• Administrative Support

  Email Management: Organize, respond, and prioritize emails to ensure effective communication and timely responses. Calendar Management: Schedule and manage appointments, meetings, and events, ensuring that all deadlines and commitments are met. Document Preparation & Editing: Create, format, proofread, and edit documents such as reports, presentations, and business correspondence. Data Entry: Accurately input and manage data in spreadsheets, CRMs, and databases. Filing & Organizing: Digitize and organize files and documents for easy access and retrieval.

• Customer Support & Communication

  Customer Service: Handle customer inquiries via email, chat, or phone, ensuring a positive customer experience. Order Processing & Tracking: Manage online orders, track shipments, and ensure customer satisfaction with timely follow-ups. Responding to Inquiries: Address client or customer queries, including follow-up communication and feedback collection.

• Personal Assistance

  Travel Arrangements: Plan and book flights, hotels, transportation, and other travel needs. Online Research: Conduct research for various needs, including market research, product sourcing, or competitive analysis. Event Planning: Help organize virtual or in-person events, including scheduling, guest management, and logistics coordination.