Technical Support Engineer
Starting at
$
25
/hrAbout this service
Summary
I am offering quality technical support and troubleshooting for global clients, working with a team of engineers and experts to ensure customer satisfaction and success.
Deliverables
Call and Chat support
I will provide if needed call and chat support
Level 1,2&3 Support
With my years of experience, I am available to provide various level of support professionally
Case Documentation
I can provide documentation for ease during my support process, I can also create SLAs if needed.
Internal Tools
Can contribute to the development of internal tools that can be used during triage and issue restoration.
What's included
Call and Chat support
I will provide if needed call and chat support
Level 1,2&3 Support
With my years of experience, I am available to provide various level of support professionally
Case Documentation
I can provide documentation for ease during my support process, I can also create SLAs if needed.
Internal Tools
Can contribute to the development of internal tools that can be used during triage and issue restoration.
Skills and tools
Industries
IT Infrastructure
Computer Software
Computer Software