What's included

• CUSTOMER SERVICE SUPPORT

  Improved customer satisfaction metrics: This could include data on decreased customer wait times, increased resolution rates, or higher customer satisfaction scores. Implemented solutions: This might involve new processes, workflows, or communication protocols designed to enhance customer service experiences. Training materials: If the project involved training customer service representatives, you might receive manuals, guides, or online resources for ongoing reference. Project reports: These reports could detail the project's progress, analyze customer feedback, and outline recommendations for future improvements. Resolved customer complaints: Ideally, the project should lead to the resolution of any outstanding customer complaints or concerns.