What's included

• Kickoff Call (Stakeholder engagement)

  To understand the business’s goals for the product being audited, gather information about what is going right and what’s going wrong with the product, and also get your point of view on what the product should do to improve the business. Most clients typically prefer calls, but we can do emails also

• Proposal and Agreement

  We agree on how the report will be delivered, timelines, team involvement if required, possible tools required and additional expense

• Metrics and Materials Gathering

  Gathering of relevant materials, sharing existing information, Conversion rates or sales figures, User survey results, Product Requirements Document, Login credentials to analytics tool (if in use)

• Detailed Audit Report

  Included in the Audit: Goals of the UX audit, Competitive analysis identifying industry standard and best practices, Usability heuristics evaluation findings, Accessibility compliance with possible improvements, actionable recommendations for improvements, fixes, and future additions, links to important data and Prioritisation of recommendation based on impact and feasibility. This will come with a loom video(s) highlighting the weaknesses and areas to improve