I am an efficient, effective & upbeat Virtual Assistant, Personal Assistant, Appointment Setting which does cold calling for Several Business and Home Owners for setting up appointments.  I can help you with Phone/Email Support, Call Handling, Telemarketing, Customer Service, and Sales Representative.  I am willing to roll up my sleeves for you to make a measurable impact on your business. I have an experience working with clients from the US, UK, and AU as a Virtual Assistant / Customer Service and Sales Representatives for an E-commerce business specifically in Shopify and Lazada platforms  4 years in counting, which I'm handling different campaigns more likely on Beauty Products, Slimming Pills, Muscles Pills, E-cigarettes, T-shirts, Items of Home furniture, Kitchen stuff and more.

DAILY TASK INCLUDES: 1. Processing orders for different products. 2. Follow-up status of the shipment. 3. Processing Refunds. 4. Cancellation of Orders. 5. Process RMA's (Return Merchandise Authorization) 6. Escalation of a lost shipment. 7. Process Re-shipment. 8. Process Disputes / Chargeback 9. Sending Emails 10. Shopify product import and export 11.  Pricing 12. Take the products from pricelist spreadsheet and populate to spreadsheets csv 13. Managing & preparing orders from an e-commerce store 15. Order fulfillment 16. Prepare daily shipping for orders 17. Data entry & spreadsheets 18. Managing orders via email 19. Live Chat support

~~~~~~~~~~~~~~~~~~~~~~~~~~~~ SERVICES | SKILLS Back Office | Admin Roles | Virtual Assistance | Personal Assistant | Data Entry | Appointment Scheduling | Customer Service | Telemarketing | Outbound Sales | Answering Customer Service Emails | Data Scraping | Automated Call Distribution | Real Estate