Suggested price: Final quote scoped to your project Timeline: 2–3 weeks

Discovery call to map your ticket/incident/ops flow

Routing and escalation logic design (confidence thresholds, human-in-the-loop handoffs)

Basic evaluation harness so you can measure accuracy before trusting it with real volume

Deployment into your existing stack

Documentation and a handoff walkthrough

Listing description: "I'll design and build an AI triage system for your support, ops, or incident queue, based on the same architecture I used to ship agentic triage in production at a fleet management SaaS company. This isn't a chatbot wrapper; it includes the escalation logic, confidence thresholds, and evaluation setup that make triage systems trustworthy enough to actually rely on."