Enterprise software rarely fails because it's missing features. More often, complexity accumulates over time. Workflows become cluttered, permissions become confusing, onboarding grows inconsistent, and everyday tasks require more clicks than they should.

This UX Audit is designed to uncover the highest-impact opportunities to simplify your product, reduce cognitive load, and improve the experience for both end users and administrators.

Drawing on more than 20 years of experience designing enterprise software for Meta, Disney, Ticketmaster, ServiceTitan, and Housecall Pro, I combine systems thinking with AI-assisted analysis to quickly identify usability issues, workflow bottlenecks, and opportunities to improve product quality.

B2B SaaS products with growing UX debt

Enterprise platforms with complex workflows

Admin consoles and internal tools

Teams preparing for a redesign

Products experiencing low adoption or usability concerns

Comprehensive UX review of your product

Workflow and information architecture analysis

Heuristic evaluation

Design system consistency review

Accessibility observations

AI-assisted pattern exploration and competitive analysis

Prioritized list of UX improvements

Executive presentation with actionable recommendations

UX Audit Report

Annotated screenshots with recommendations

Prioritized improvement roadmap

Quick wins vs. long-term opportunities

Recommended next steps for implementation

3-5 business days

You'll gain a clear understanding of where users struggle, why those issues exist, and which improvements will have the greatest impact on usability, customer satisfaction, and engineering efficiency. Whether you implement the recommendations internally or continue with a redesign, you'll have a prioritized roadmap backed by systems thinking and practical product design experience.