Summary

Process

FAQs

• What types of social media design services do you offer?

  We offer a range of social media design services including profile and cover photos, post and story templates, ad graphics, infographics, event promotion graphics, and animated visuals.

• How do I get started with your services?

  To get started, please reach out through our contact form or via email to schedule an initial consultation. During this meeting, we’ll discuss your needs, objectives, and branding guidelines. You can also go through the service deliverables and processes.

• What information do you need from me to begin the design process?

  We need details about your brand, including your logo, color scheme, and any existing branding materials. We also need information about your target audience, the social media platforms you use, and any specific content or messaging you want to include.

• How long does it take to complete a social media design project?

  The timeline varies depending on the complexity and scope of the project. Typically, initial concepts are provided within 5-7 business days, with final delivery following revisions and approval.

• Can I request revisions to the designs?

  Yes, we offer revisions to ensure the designs meet your expectations. Typically, we include a set number of revisions in our package. Additional revisions may incur extra charges.

• What file formats will I receive?

  You will receive your designs in formats suitable for social media, such as JPEG, PNG or MP4. We can also provide other formats upon request.

• Do you provide designs for all social media platforms?

  Yes, we can design for all major social media platforms including Facebook, Instagram, Twitter, LinkedIn, YouTube, and more. Let us know which platforms you need designs for.

• How do you ensure that the designs align with my brand?

  We start by understanding your brand’s identity and goals. We create designs based on your brand guidelines and provide drafts for your review to ensure alignment with your vision.

• What if I need a design urgently?

  We offer expedited services for urgent requests. Please let us know your timeline, and we’ll do our best to accommodate your needs.

• How do I make a payment?

  Payment details and methods will be provided during the project initiation phase. We typically accept payments through secure methods such as bank transfer, credit card, or online payment platforms.

• What if I’m not satisfied with the final design?

  Your satisfaction is our priority. If you’re not happy with the final design, we’ll work with you to make necessary revisions or adjustments until you are satisfied. However, such may incur additional costs after 2 free revisions.

• Can you help with social media strategy as well as design?

  While our primary focus is on design, we can offer basic advice on social media strategy. For more comprehensive strategy services, we can recommend partners who specialize in social media management and strategy.

• How do I contact you if I have more questions?

  Feel free to reach out via email, phone, or our contact form on the website. We’ll be happy to answer any additional questions you may have.