What's included

• AI Voice Agent Application

  Description: Development of a fully functional AI voice agent integrated with VAPI (Vonage API), capable of handling customer support inquiries, appointment scheduling, and other specified tasks as per project requirements. Format: Deployed application code with accompanying technical documentation. Quantity: 1 complete application. Revisions: Up to 2 rounds of revisions based on client feedback during the testing phase. Details: -Features: Natural language processing, voice recognition, customizable conversation flows. -Compatibility: Compatible with existing systems and platforms used by the client. -Delivery Method: Secure file transfer or deployment on client's server.

• Integration Setup and Configuration Documentation

  Description: Detailed documentation outlining the integration process between the AI voice agent, VAPI, Make automation workflows, and the client's database system. Format: Comprehensive technical document in PDF format. Quantity: 1 document. Revisions: Up to 1 revision after initial review. Details: -Contents: Step-by-step integration guide, configuration settings, API keys usage, and troubleshooting tips. -Purpose: Enables client's technical team to understand and manage the integrations.

• Testing and Quality Assurance Report

  Description: Execution of comprehensive testing procedures with documentation of test cases, results, and any identified issues to ensure the AI voice agent performs reliably and efficiently. Format: Test case documents and a summary QA report in PDF format. Quantity: 1 set of documents. Revisions: Not applicable (reporting deliverable). Details: -Testing Types: Functional testing, performance testing, user acceptance testing. -Outcome: Assurance that the system meets all specified requirements before deployment.

• Maintenance and Support Plan

  Description: Provision of a detailed maintenance and support plan outlining post-deployment services, including updates, technical support, and escalation procedures. Format: Documented plan in PDF format. Quantity: 1 document. Revisions: Up to 1 revision after client review. Details: -Support Levels: Description of support tiers, response times, and contact methods. -Maintenance Schedule: Regular update intervals, system health checks, and optimization recommendations.