What's included

• Review current onboarding experience

  Screen by screen review of current workflow to identify potential improvement areas. Spend time with you, to understand key activation points or drivers for conversion.

• Design a UX workflow to improve conversion

  Design a step-by-step UX flow to drive customer conversion through your onboarding funnel. Using Figma or Miro to share this back to your team. You will own any files I use to recommend improvements to the flow :)

• Prioritised recommendations

  Providing a prioritised list of the most important parts of the onboarding flow to improve in order to uplift conversion.