What's included

• Calendar Management

  Schedule and coordinate meetings and appointments Send reminders and follow-ups for upcoming events Manage shared calendars and availability Ensure no scheduling conflicts and optimise time management

• Administrative Support

  Manage email and correspondence Scheduling and calendar management Data entry and organisation Travel arrangements and itinerary planning

• Customer Service

  Respond to customer enquiries by email, chat or phone Dealing with customer complaints and issues Provide product or service information Carrying out follow-ups and surveys

• Social Media Management

  Schedule posts across social media platforms Engaging with followers and responding to comments/messages Monitor social media analytics and generate reports Develop and implement social media strategies

• Research and Analysis:

  Conducting market research and competitive analysis Collect and analyse data for reports and presentations Identifying trends and insights for business development Compiling and summarising information on specific topics or industries