This project is customer service AI assistants development for Facebook and Instagram (two of the most important platforms for marketing services).
The assistants are built using Manychat, a platform specialized in building chatbots for various platforms.
Features of the Instagram and Facebook AI assistants:
- Highlight top sales.
- Respond to audience inquiries using GPT-3.5 Turbo.
- Respond to messages from Primary, General and Requests.
- Enabled knowledge base using API.
- Trained on custom data.
Main benefits from the AI assistants:
- Standing out of the competition.
- Automating more than 60% of customer service activities.
- Available 24/7 to assist customers and audience.
- Higher customer satisfaction rate.
- Higher conversion rate.
- Responding to all messages sent to DMs.
- Handling conversation to a live agent if necessary.
- Removing pressure from the page owner and the live agents.
Here is a video showcasing how the AI assistant will function on an IG business page:
https://bitly.ws/3i8xS
If you are interested in automating customer service using AI tools, don't hesitate to chat with me here on Contra, or book a call here: https://calendly.com/ahmd-omar-mhmd/30min
I'm here for you!