User Research

Pro

Dhruv Shah

Starting at

/hr

About this service

Summary

I conduct in-depth user research to uncover critical insights about your target audience.

By understanding their needs, behaviors, and pain points, I deliver actionable strategies that ensure your product is not only user-focused but also impactful and designed to truly resonate with its audience.

Process

Step 1: Define Objectives: Collaborate with you to establish research goals and the specific questions we aim to answer.

Step 2: Plan Research: Develop a research plan, including methods such as interviews, surveys, or usability testing.

Step 3: Conduct Research: Execute the research using selected methods to gather data from real users or target personas.

Step 4: Analyze Data: Synthesize findings into key insights and trends that align with your goals.

Step 5: Deliver Findings: Present a comprehensive report with personas, journey maps, and actionable design recommendations.

FAQs

What methods do you use for user research?
I use methods like user interviews, surveys, competitive analysis, and usability testing, depending on your project needs.
How many users do you typically research?
It depends on the project, but I usually recommend testing with 5–10 users for usability studies or a larger sample for surveys.
How long does user research take?
Most research projects take 2-3 weeks, but timelines vary depending on the scope and methods used.

What's included

User Personas and Journey Maps
Detailed user personas and journey maps to outline user behavior, motivations, and goals, ensuring the design aligns with their needs.
Research Findings Report
Comprehensive documentation of research insights, including pain points, opportunities, and actionable recommendations for design improvements.

Example projects