Part-Time IT Support & Solutions for Small Businesses

Ian Smith

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Starting at

About this service

Summary

I offer part-time IT support and solutions tailored for small businesses, providing remote assistance, network management, email and domain setup, cloud integration, and cybersecurity measures, all within a 20-hour workweek. With a focus on personalized service and efficiency, I ensure your IT infrastructure runs smoothly without the overhead of full-time support, making your business more secure and productive.

What's included

Expected Scope of Work
Remote IT Support: Comprehensive support logs detailing issues resolved and actions taken. Documentation of any recurring issues and recommended solutions. Network Setup & Management: Fully configured and optimized network infrastructure. Network topology diagrams and setup documentation. Guidelines for network maintenance and troubleshooting. Email & Domain Configuration: Professionally set up email accounts and domain configuration. Detailed documentation on account settings and access instructions. Training materials for basic email and domain management. Cloud Integration: Seamlessly integrated cloud services tailored to your business needs. Access credentials and user guides for cloud applications. Backup and recovery plans for cloud data.

Duration

1 week

Skills and tools

Technical Support Specialist

Healthcare IT Support