Customer Support Specialist

Starting at

$

25

/hr

About this service

Summary

With 7 years of experience in customer support across industries like hospitality, business, fintech, and AI, I excel at creating "wow" moments for clients by delivering personalized, high-quality service. My passion for customer success sets me apart, as I genuinely love helping clients and ensuring their satisfaction with every interaction.

What's included

  • Comprehensive Customer Support Solutions

    Provide exceptional customer support by resolving client issues, guiding users through product features, and offering tailored troubleshooting. I ensure quick and clear communication, maintain a customer-first approach, and deliver detailed reports on user feedback and service improvements to enhance overall satisfaction and product experience.

Recommendations

(5.0)

Isabel Feuerstein • Contra

Client • Oct 8, 2024

Isabel at Contra hired Nia and recommends working with them


Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk

Industries

FinTech
Hospitality

Work with me