Customer Service Manager
Starting at
$
100
About this service
Summary
Having long been passionate about customer experience and empathetic, I will help you implement customer satisfaction optimization processes.
As a Customer success manager, I have mastered various software: Google Space, Meet, Zendesk, and Slack, among others
I am highly adaptable and passionate about entrepreneurship, I love coming up with innovative ways to improve customer service processes and implementing new concepts within your business.
What's included
Your Brand Ambassodor
Convince your customers to be loyal to your brand by showing them how great your products or services are
Increase Customer Lifetime value
Create strategies for increasing lifetime value for customers from the data you have collected
Deliver solutions fast and timely
Ensure all customer queries/complaints are resolved in a timely manner to avoid any escalation
Enhance Review and Rating
Continually improve overall customer online rating
Skills and tools
Customer Success Manager
Canva
Google Apps
MailChimp
Microsoft Office 365
Salesforce