Give new members a confident first week with a Kajabi onboarding experience that shows them exactly what to do next.

I design and build structured onboarding journeys that welcome customers, orient them to your program, and guide them toward an early win. The result is less confusion, fewer repetitive support questions, and stronger engagement from the moment someone joins.

We begin by mapping the first actions a member should take, the information they need, and the moments where people currently lose momentum. I then create the agreed onboarding flow across Kajabi pages, products, email, and automations.

The experience can include a welcome hub, start-here content, profile or intake steps, orientation videos, checklists, scheduled emails, milestone reminders, community guidance, support pathways, and calls to action tailored to the member journey.

I personally handle the experience strategy, interface design, Kajabi setup, automation, and responsive testing. The final system is organized so your team can maintain it as the membership evolves.

This service is ideal for memberships, masterminds, coaching programs, communities, and academies that want a more polished customer experience.

What you receive

Onboarding journey map: A clear sequence from purchase through orientation and the first meaningful member outcome.

Kajabi onboarding build: The agreed welcome pages, start-here content, email, and automations configured.

Testing and handoff: End-to-end member testing, final refinements, and guidance for future updates.