Email Chat Support
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About this service
Summary
Maintaining an average of 85% customer satisfaction rating
Handled 20+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction
Memorized all company products and services to be able to answer customer questions quickly and efficiently and increase upsells
Doing 20+ emails and electronic works on daily basis
What's included
Relevant Experience
Maintaining an average of 85% customer satisfaction ratingHandled 20+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfactionMemorized all company products and services to be able to answer customer questions quickly and efficiently and increase upsellsDoing 20+ emails and electronic works on daily basis
Example projects
Skills and tools
Customer Support Representative
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
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