Customer ServiceAdrián Granada
Manage over 50 claims and incidents weekly, optimizing the resolution process using CRM, achieving high customer satisfaction rates.
Provide clear explanations of offers and services, resulting in over 15 monthly sales.
Escalate cases to supervisors with 100% compliance within deadlines, ensuring the efficient resolution of critical complaints.
What's included
Customer Service Operator
- Manage over 50 claims and incidents weekly, optimizing the resolution process using CRM, achieving high customer satisfaction rates.
- Provide clear explanations of offers and services, resulting in over 15 monthly sales.
- Escalate cases to supervisors with 100% compliance within deadlines, ensuring the efficient resolution of critical complaints.
Adrián 's other services
Contact for pricing
Tags
Microsoft Excel
Zendesk
Community Support Specialist
Customer Support Representative
Technical Support Specialist
Service provided by
Adrián Granada Caracas, Venezuela
Customer ServiceAdrián Granada
Contact for pricing
Tags
Microsoft Excel
Zendesk
Community Support Specialist
Customer Support Representative
Technical Support Specialist
Manage over 50 claims and incidents weekly, optimizing the resolution process using CRM, achieving high customer satisfaction rates.
Provide clear explanations of offers and services, resulting in over 15 monthly sales.
Escalate cases to supervisors with 100% compliance within deadlines, ensuring the efficient resolution of critical complaints.
What's included
Customer Service Operator
- Manage over 50 claims and incidents weekly, optimizing the resolution process using CRM, achieving high customer satisfaction rates.
- Provide clear explanations of offers and services, resulting in over 15 monthly sales.
- Escalate cases to supervisors with 100% compliance within deadlines, ensuring the efficient resolution of critical complaints.
Adrián 's other services
Contact for pricing