AI & Tech Content Writing | Clear, Conversational, and Human by Lesya Kovaliv

AI & Tech Content Writing | Clear, Conversational, and Human

Lesya Kovaliv

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About this service

Summary

I create clear, user-friendly technical documentation that helps people understand complex systems — from AI tools and IT infrastructure to chatbot workflows. With my background in copywriting and education, I translate technical language into simple, engaging explanations that anyone can follow. Clients value my precision, structure, and human tone that makes every piece of documentation easy to read and apply.

FAQs

Q1: What information do you need from me to start the project?
I’ll need background materials such as product specs, screenshots, or previous documentation (if available), plus a short description of your audience and goals.
Q2: Can you handle highly technical or software-specific topics?
Yes, I can — my focus is on making technical information clear and user-friendly. If your topic requires specialized knowledge, I’ll research it carefully or collaborate with your technical team to ensure accuracy.
Q3: What file formats do you deliver in?
Typically, Word or Google Docs, but I can also format in PDF or Markdown if required.
Q4: How do revisions work?
Each project includes one or two rounds of revisions to make sure the final version fully meets your expectations.
Q5: Can you also write chatbot scripts or AI content?
Yes! I can design conversational chatbot flows, user prompts, and tone guidelines that make AI interactions feel natural and engaging.

What's included

User Guides & Manuals
Clear, step-by-step documentation that helps end users or employees understand how to use a product, application, or system — written in plain, professional language and formatted for easy navigation.
Technical Documentation & Reports
Comprehensive, well-structured documents that describe product functionality, processes, or research findings — suitable for technical teams, stakeholders, or regulatory purposes.
Knowledge Base & Help Center Articles
Concise, accessible articles that explain common issues, product features, or troubleshooting steps for customers and support teams.
API or Software Feature Descriptions
Simplified explanations of software or AI system features, ensuring clarity for non-technical audiences while maintaining technical accuracy.
Chatbot Conversation Flows & Documentation
Design and write clear, natural chatbot dialogues, user prompts, and system responses. Includes tone consistency, scenario mapping, and documentation that explains chatbot behavior and logic for both developers and content teams.

Skills and tools

Content Writer

Copywriter

Technical Writer